We respect your privacy and are committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through this Site and from our communications with you. Data Protection Law We are conscious of our legal responsibilities as a “data controller” and we support the principles of data protection reflected in applicable European Union legislation. We shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with our legal obligations.
The UK Data Protection Act may in certain circumstances require us to disclose your personal information. Other Websites There may be links from this Site to other websites.
We do not control those third party websites or any of the content they contain and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those arising from those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, or each website that you visit. How we obtain personal information about you
We may as a result of your interaction with our Site and our communications with you, hold and process personal information obtained about you. The types of personal information we collect may include:
- Your name
- Your phone number
- Your email address
- Your address
- Your profession or occupation
How we collect and use non-personal information
Please note that when anyone visits this Site, we automatically collect certain non-personal information such as the type of computer operating system for example- Windows; and browser for example -Internet Explorer, being used, and the domain name of the Internet service provider. We sometimes use the non personal information that we collect to improve the design and content of this Site and to enable us to personalise your experience.
What we do with your personal information
The personal information that you provide will be available to Bedfordshire Hot Tubs Ltd our affiliated companies and trusted third party service providers and contractors for the following purposes:
- To process enquiries received via this Site
- To register you for and send you newsletters/brochures/information about products and promotions that you have requested or may be of interest to you from ourselves
- To conduct market research and business development In connection with surveys related to our products and this Site
- Any other purpose indicated at the time you voluntarily provide your personal information
We may from time to time use your personal information to send you automated email messages or marketing materials regarding our services with your prior consent. You may opt out of receiving such marketing email messages at any time, by replying to the message with ” unsubscribe” in the subject line, or by replying to the email message that you do not wish to receive any future email messages or by following the instructions in any marketing communication.
Cookies and tracking software
We may use “cookies” and other types of tracking software in order to personalise your visit to this Site and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you.
A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server, this message is sent back which enables the users‚ computer to be identified. We may use the information provided by cookies to analyse trends, administer this Site, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected by the cookies.
If you wish, you can set your browser to notify you before you receive a cookie so you have the opportunity to accept it and you can also set your browser to turn off all cookies.
The accuracy of your information
While we endeavour to ensure that the information we hold about you is accurate and kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should you inform us of inaccuracies in the information which we hold in relation to you or if we discover that such information is inaccurate, it shall be rectified by us as soon as is reasonably practicable. We do not intentionally retain any information about you which is out of date or which is no longer required.
Access and correction rights
You can request access to, and have the opportunity to update your personal information, and you can exercise any other rights you enjoy under applicable European Union applicable data protection laws, including, for example, objection to and blocking of the processing of your personal information, by contacting:-
For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information.
We will keep your personal information for as long as is necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.
Changes to the policy
If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please inform us using the “Contact” facility on this Site.